We strengthen individuals and families by coordinating and providing resources that promote safety and maximize independence to build a strong and health community.

Service is responsively delivering on our commitments to all of our internal and external customers. Social Service staff will be there for our customers by:

• Utilizing knowledge and resources to provide individualized customer services.
• Meeting our commitments in a timely and professional manner.
• Serving with empathy and genuineness.
• Communicating respect for everyone through positive and professional attitude and appearances.

Quality is providing public services that are reflective of “best practices” in the field. Social Service staff will accomplish this by:

• Continuously seeking opportunities for professional growth.
• Utilizing feedback to evaluate and adapt the effectiveness of our services.

Integrity is honesty, openness and demonstrating mutual respect and trust in others. Social Service staff will provide this by:

• Protecting the confidentiality of our customers.
• Choosing to conduct oneself in a manner that reflects well upon the reputation of Marathon County.
• Being accountable for our actions, efforts and contributions.

Shared purpose is functioning as a team to attain our organizational goals and working collaboratively with our policy makers, departments, employees and customers. Social Service staff will achieve this by:

• Actively sharing one’s knowledge to develop the talents and skills of others.
• Delivering excellent quality services as a team.
• Choosing to consistently demonstrate commitment to our agency’s mission.

Diversity is actively welcoming and valuing people with different perspectives and experiences. Social Service staff will attain this by:

• Honoring and respecting individual beliefs, values, viewpoints and learning styles.
• Understanding other cultures through education, inquiry and interaction with diverse groups.

Stewardship of Resources is conserving the human, natural, cultural, and financial resources for current and future generations. Social Service staff will accomplish this by:

• Effectively managing our work time and resources.
• Monitoring and evaluating outcomes to assure the efficient use of resources.
• Planning strategically for future needs.